Privacy & Cookies  Policies

Last updated:24/09/2025

Michael McDonald Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, which is hosted on the Wix platform. It also explains your rights under UK and European data protection laws.

 

1. Who We Are

We are Michael McDonald Ltd a foodservice wholesale business based in Unit 10 Longridge Trading Estate, Knutsford, Cheshire, WA16 8PR. For the purposes of data protection law, we are the “data controller” of the personal information we collect and process.

Our contact details are:

• Email: contact@coopersfoods.co.uk

• Telephone: 01565 654447

• Address: Unit 10 Longridge Trading Estate, Knutsford, Cheshire, WA16 8PR

 

2. What Information We Collect

We may collect and process the following types of personal data:

• Identity Data: Name, company name, username or similar identifier.

• Contact Data: Billing address, delivery address, email address, telephone numbers.

• Account Data: Login details, order history, payment preferences.

• Financial Data: Payment card details (processed securely via third-party providers, not stored by us).

• Technical Data: IP address, browser type, operating system, login data, time zone, and browsing patterns (via Wix and analytics tools).

• Marketing Data: Your preferences for receiving marketing communications.

 

3. How We Collect Your Data

We collect data in the following ways:

• Directly from you when you create an account, place an order, subscribe to newsletters, or contact us.

• Automatically via cookies and similar technologies when you browse our website.

• From third-party services integrated into our site (such as payment processors, delivery services, and Wix analytics).

 

4. How We Use Your Information

We process your personal data for the following purposes, under lawful bases permitted by UK and EU GDPR:

• To provide our services: Process orders, deliver goods, and manage accounts (contractual necessity).

• To communicate with you: Respond to enquiries, send order updates, and provide customer support (legitimate interests / contractual necessity).

• To process payments: Through secure third-party providers (contractual necessity).

• To improve our website: Analyse browsing behaviour and improve user experience (legitimate interests).

• For marketing purposes: Send promotional materials if you have opted in (consent).

• To comply with legal obligations: Record-keeping, tax, and regulatory compliance.

 

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable website functionality.

• Analyse site usage.

• Remember your preferences.

You can manage or disable cookies in your browser settings. For more details, see our Cookie Policy (Below).

 

6. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service providers (e.g., Wix, payment processors, delivery companies).

• Professional advisers (lawyers, accountants).

• Regulatory authorities if legally required.

All third parties are required to respect the security of your data and process it in accordance with the law.

 

7. International Data Transfers

Wix is a global company, and your data may be stored on secure servers outside the UK/EEA (such as in Israel or the US). Wix ensures adequate safeguards (such as Standard Contractual Clauses) are in place to protect your data in compliance with UK and EU law.

 

8. Data Retention

We will keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

• Account data: Retained while your account is active.

• Order records: Typically kept for 6 years (for tax and legal compliance).

 

9. Your Rights

Under UK and EU GDPR, you have the following rights:

• Access – Request a copy of the personal data we hold about you.

• Correction – Request correction of inaccurate or incomplete data.

• Erasure – Request deletion of your personal data in certain circumstances.

• Restriction – Request restriction of processing in certain circumstances.

• Portability – Request transfer of your data to you or another provider.

• Objection – Object to processing, including marketing.

• Withdraw consent – Where processing is based on consent.

To exercise these rights, please contact us at [Insert email address].

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local EU supervisory authority.

 

10. Data Security

We take appropriate security measures to prevent unauthorised access, loss, misuse, or alteration of your personal data. Wix provides secure hosting, encryption, and monitoring to safeguard your information.

 

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites.

 

12. Updates to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “last updated” date.